Archive for April, 2008

Camp with theBubbler June 5 – 8, 2008

Tuesday, April 8th, 2008

Join the OnYourMark, LLC team and theBubbler staff, moderators and members in Wisconsin Dells!

Dates: June 5, 6, 7 & 8, 2008

Location: Dells TimberLand Camping Resort, Wisconsin Dells

Who is Invited? All theBubbler staff, moderators and members are invited! Staff and mods (plus their significant others and kids) camp free. Members can receive 25% off campsite reservations by registering for the Dells TimberLand Newsletter!

What Will We Be Doing? Events include:

* A pontoon boat ride for staff and mods
* Potlucks
* The Camping for a Cause charity chili cookoff with Gilbert Brown
* Breakfast at Paul Bunyan’s Restaurant

Click here for more information on theBubbler Dells Camping Trip!

Posted in Company & Staff News | No Comments »

New Ticket System for Website, Marketing and Multimedia Work

Tuesday, April 1st, 2008

This month we are implementing a new ticket system for website design, production, programming, marketing and multimedia work.

To submit a ticket, just email websupport@onyourmark.com and detail your question or request within the body of the email.

The email automatically enters a ticket in our work order system. If you email a staff member directly and he or she is out of the office, your email may not be seen until he or she returns. Emailing websupport@onyourmark.com creates a ticket that several staff members can see and respond to.

As a ticket is being worked on, you will notice a ticket number in the subject line of emails related to that project. This number allows us to track work progress and save all correspondence related to the project. The subject lines will be similar to this:

Text Changes on samplenamehere.com [onyourmark.com #58344].

Email websupport@onyourmark.com when you need to:

  • Send us materials (images, text, video clips) for website, marketing or multimedia projects
  • Request website updates, changes or additions
  • Submit a proof for a project
  • Email search engine optimization materials or questions about search engine rankings
  • Ask a question about your website, internet marketing or multimedia (or general questions about these topics)

For website hosting and email support, please see our March 2008 PromoSupport Article for instructions.

The ticket system is included as part of the hour per month of maintenance provided with your website hosting and email service.

Posted in PromoSupport | No Comments »