OnYourMark, LLC Blog

In May, we discovered that the Copyright and Privacy statement on our clients’ sites was triggering some Internet Filtering Software were blocking websites (see our May 12th Client Alert). As a result of this trigger, we looked extensively at the Copyright and Privacy Statements and updated the portions we felt were not up to today’s technology standards.

The copyright and privacy statement can be found by clicking on the link at the bottom of the webpage.

Update: Tonight (May 14, 2008) at 10:00PM CST we will be implementing the new filter via Postini. You will not lose any email and should not see any downtime in your service.

We have noticed that Non-Delivery Receipts (NDR) messages have been flooding users inboxes, sometimes at a rate of 100 or more per hour. A NDR is a message sent from a mail server when a problem occurs with delivery. Normally these are returned to the sender when you type in the wrong email address or send an email to an address or user that doesn’t exist. The increase is due to a tactic spammers are utilizing more prevalently to ’spoof’ your email address, basically making the “From” address be a real domain or sender. The result is that when a server sends a message to a user that doesn’t exist, well spoofing your email address, the recipient email server sends a NDR back to the spoofed email address. When a spammer sends our tens of thousands of emails at a time, the quantity of email bounces increases.

This does not mean you have sent bad emails, only that someone ’spoofed’ your address.

We are currently working with Postini for a solution to this and expect to have it in place within the next week or so. We appreciate your patience and understanding as we fight the ever lasting battle against spam. If you have any questions, please feel free to contact us at support@onyourmark.com or call toll free at 1-800-747-3399.

We were advised by a client today that NetNanny, a popular porn blocking software, blocks sites that use a legal statement at the bottom of their pages. Since all of our clients have this legal statement I contacted NetNanny to find out when this will be remedied. They assured me the problem will be fixed within the next week.

We will monitor their progress and if it continues into next week, we will contact NetNanny again to find out what updates need to be taken on the legal statement so the site is no longer blocked.

If you are our client and you have any concerns about this, please contact Keith or Ellen.

Thanks you.